Rules and guidelines
We have found through experience that every business must have rules and guidelines in order to function successfully. The following information has been constructed to ensure your holiday runs as smoothly as possible and that the villa retains its high quality for future guests.
Smoking
Please do not smoke inside any of the rooms in the house including the outdoor kitchen.
You may smoke on the verandas or outside areas in the garden. If you do smoke, ash trays are provided and we do expect you to use them. It is not acceptable to put out cigarettes anywhere other than in the ash trays provided. The risk of fire is always a concern and this rule is for your own protection as well as for the cleanliness of the villa and non smokers.
Cleaning and Refuse
A weekly maid service is provided that includes a complete change of bed linen and towels. The maid will clean the villa and it is preferable that your party is absent for three to four hours whilst the cleaning and change over takes place.
It is not expected that the maid washes dishes, picks up clothes, or empties rubbish bins or ash trays. A refuse bin is provided on the road outside the property for rubbish. Recycling is available in the local towns should you wish too, however it is not compulsory here in Portugal.
The maid is present to change linen clean the villa and also clean the pool, the maid does speak English.
Should you require the services of the maid more than once a week this can be arranged with the owners prior to your booking. Additional charges will apply.
A hand held vacuum cleaner is provided on each floor for your use during your stay, as are cleaning materials, these can be found in the cleaning room under the stairs on the ground floor along with a full size vacuum.
On arrival you will notice that the villa and grounds have been cleaned to a high standard. We do expect you to leave the villa as clean as you found it upon your arrival. Additional costs will be applied if the villa requires excessive cleaning after your departure.
Pool Maintenance
The pool will be vacuumed and cleaned once per week. However it is advisable that the pool is cleared of leaves or debris on a daily basis. A net and pole is provided for you to keep the pool clear. It is also advisable that pool toys are not left floating in the pool overnight or when not in use as they can become lodged in the pool skimmers and prevent the pool pump from functioning properly. The pool will keep itself topped up automatically and is chemically treated for your safety. The maid is fully qualified in all aspects of pool hygiene and maintenance. Please note that some sun creams can contain tanning agents that can seriously damage the interior of the pool. Please check your suncream before using the pool.
Furniture
The villa has an array of high quality interior and exterior furniture. This furniture has been arranged for your comfort and convenience. It is not permissible to alter the arrangement of the internal or external furniture without the express permission of the owners. This rule does not apply to the sun loungers found in the pool area.
Damage to furniture including sun umbrellas will result in a loss or partial loss of your breakages deposit.
Additional Charges
Additional charges will occur if damage occurs, or if the villa or pool require excessive cleaning.
Smoking
Please do not smoke inside any of the rooms in the house including the outdoor kitchen.
You may smoke on the verandas or outside areas in the garden. If you do smoke, ash trays are provided and we do expect you to use them. It is not acceptable to put out cigarettes anywhere other than in the ash trays provided. The risk of fire is always a concern and this rule is for your own protection as well as for the cleanliness of the villa and non smokers.
Cleaning and Refuse
A weekly maid service is provided that includes a complete change of bed linen and towels. The maid will clean the villa and it is preferable that your party is absent for three to four hours whilst the cleaning and change over takes place.
It is not expected that the maid washes dishes, picks up clothes, or empties rubbish bins or ash trays. A refuse bin is provided on the road outside the property for rubbish. Recycling is available in the local towns should you wish too, however it is not compulsory here in Portugal.
The maid is present to change linen clean the villa and also clean the pool, the maid does speak English.
Should you require the services of the maid more than once a week this can be arranged with the owners prior to your booking. Additional charges will apply.
A hand held vacuum cleaner is provided on each floor for your use during your stay, as are cleaning materials, these can be found in the cleaning room under the stairs on the ground floor along with a full size vacuum.
On arrival you will notice that the villa and grounds have been cleaned to a high standard. We do expect you to leave the villa as clean as you found it upon your arrival. Additional costs will be applied if the villa requires excessive cleaning after your departure.
Pool Maintenance
The pool will be vacuumed and cleaned once per week. However it is advisable that the pool is cleared of leaves or debris on a daily basis. A net and pole is provided for you to keep the pool clear. It is also advisable that pool toys are not left floating in the pool overnight or when not in use as they can become lodged in the pool skimmers and prevent the pool pump from functioning properly. The pool will keep itself topped up automatically and is chemically treated for your safety. The maid is fully qualified in all aspects of pool hygiene and maintenance. Please note that some sun creams can contain tanning agents that can seriously damage the interior of the pool. Please check your suncream before using the pool.
Furniture
The villa has an array of high quality interior and exterior furniture. This furniture has been arranged for your comfort and convenience. It is not permissible to alter the arrangement of the internal or external furniture without the express permission of the owners. This rule does not apply to the sun loungers found in the pool area.
Damage to furniture including sun umbrellas will result in a loss or partial loss of your breakages deposit.
Additional Charges
Additional charges will occur if damage occurs, or if the villa or pool require excessive cleaning.